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Pro Talk History

 

 

  • We were the first to offer side-by-side on-your-drive in-house training
  • We have visited over 1,600 service drives as a company
  • We were the first and only company to offer Service Advisor training on DVD for long-term
    sustainment and new hires
  • We are the only company to have fully interactive on-line training system that has a testing and
    accountability system built into it
  • We are the only company that offers fully brandable training
  • We are the only company that offers their training in English, Spanish, French and Russian.
  • We offer world class workshops taught exclusively by the founder of Pro TalkŪ, Inc., Jeff Cowan.
  • Our processes hold seven registered trademarks and over 35 copyrights

In short, we are the first and only training and consulting firm that offers a full range of training
and implementation platforms.  Nobody beats us in quality, options, experience or results.  Over the long haul
we are the most economical choice by far offering the highest return on investment.

What Our Customers Are Saying

"Jeff, I just wanted to thank you for the Seattle service advisor training. 
It was the jump start we needed.  March will be our best GP$ month ever and we are looking
forward to kicking ass in April.  Our CP hours per repair order has risen .53 hours in the less
than 2 weeks on the program, our effective labor rate is almost $5 higher and our GP% is up almost 2%. 
All in all, not a bad start if I do say so myself. We have reduced the number of
appointments we are taking and that has helped a lot."
R. Spencer, Corvallis, Oregon

"Jeff's workshops really did turn my Service Clerks into selling Service Advisors.
Our numbers are the highest they've ever been!" 
Carrie Meo, Director of Fixed Ops, Darlings Auto Group, Bangor, ME

"If you are looking to increase your bottom line, this training is a MUST!  The value of
this training has surpassed anything we have ever done before" 
Don Theimer, Director of Fixed Operations, Feldmann Imports, Inc., Bloomington, MN

"I not only received big and fast dollar increases, I also recieved big and fast C.S.I. increases
as well.  Immediate returns on my investment!" 
Craig Braunegal, Director of Fixed Operations, Weidner Chevrolet, Anderson, IN

"The Nations Best Service Advisor Training, Period" 
Bruce Benson, Director of Fixed Operations, Earnhardt's Automotive, Phoenix, AZ

Are you a Customer of ours?  Do you have something to say?
Send your quote to: info@jcowansprotalk.com