• I will turn your Service Clerks into SELLING Service Advisors
    in the most intense and powerful one-day and two-day workshops you or they have ever experienced!


     • All Skill Levels

     • Increase Customer Paid Labor Sales and Parts Sale
         (5/10th increase in 10 days to start)


     • Immediate increase in Customer Satisfaction Scores

     • Increase Customer Retention

    •  • Setup a Non-Confrontational Complete Selling System and
           Culture
      , not only on your service drive but throughout your
           entire Fixed Operations.
       
    •  • Learn to Sustain Growth
       
    •  • Control Your Customers and Your Workday
       
    •  • Learn how to Walk Around “Every Car, Every Time”®
       
    •  • Learn the “Sit, Flip, Pop and Look”® Technique
       
    •  • Become a “Full Service Promise”® Dealership
       
    •  • Close more sales on the drive and on the telephone
           (Learn the top 100 Service Advisor closing techniques)


       • Learn the most effective way to build rapport with your customers

    •  • Over 100 word tracks are taught and supported through our
            in-depth pocket guide and workbooks
       
    •  • Additional workshop content has recently been added. Call
           1-800-248-2931 for full details.
       
 


Upcoming Workshop Dates


TWO-DAY WORKSHOPS


Raleigh, NC  - September 15th - 16th, 2010